Effective November 6, 2026
Lock it All Locksmithing is a mobile locksmith serving Nashville, Antioch, Brentwood, Franklin, Smyrna, La Vergne, Murfreesboro, Hermitage and Mt. Juliet. This policy explains what information our website lia-locksmith.com collects, why we collect it, who helps us process it, and the choices you have. It applies to this website, our quote form and our website chat assistant.
We only collect what you give us or what is needed to run and protect the website:
Service messages are calls, texts and emails about a request you made: replies, quotes, scheduling, confirmations and follow-ups about that job. You do not need to agree to marketing to receive them.
Marketing messages are promotional texts or emails from Lock it All Locksmithing, such as offers and updates. The quote form has two separate, optional boxes: one for promotional texts and one for promotional emails. They are never ticked in advance, and leaving them unticked does not affect your quote or service. Consent is not a condition of any purchase. Message frequency varies, and message and data rates may apply to texts.
When you tick a box, our server records which channel you agreed to, the phone number or email address it applies to, the wording you agreed to and its version, where you agreed (the website quote form) and the date and time. Ticking a box on the website only applies from that moment; it does not cover earlier contacts.
We use a small number of service providers to run the website. They process information on our behalf to provide their services:
Besides the service providers above, we may share information if required by law, to respond to valid legal requests, or to protect the rights, safety and property of our customers, our business or others. We do not give your information to other companies for their own advertising or marketing.
Our website does not use advertising cookies. Google Analytics cookies are used only if you choose Accept on our analytics notice; nothing from Google Analytics loads before then, and Decline keeps it off. You can change your choice at any time with the "Cookie settings" link in the footer; withdrawing stops further analytics and removes the Google Analytics cookies from your browser. When you tap a booking link, your browser temporarily keeps the selected service in session storage so it can be filled into the quote form; it is removed once used or when you close the tab. The Cloudflare security check and the embedded Google Map are provided by those companies and may use cookies or similar technologies under their own policies. You can block or delete cookies in your browser settings, but the quote form may not work without the security check.
Records used to limit repeated form submissions are deleted automatically after about two days. Quote requests, emails and chat conversations sent to our team are kept for as long as we need them to provide and follow up on the service, keep business records, resolve disputes and meet legal obligations. Marketing consent and opt-out records are kept for as long as we need them to show what you agreed to and to honor your choices. Blog visit records are kept while they are useful for understanding readership. When information is no longer needed, we delete it or remove details that identify you.
We use reasonable safeguards, including encrypted connections (HTTPS), restricted database access, spam protection and limits on repeated requests. No website or email system is completely secure, so we cannot guarantee absolute security.
You can ask us to access, correct or delete the personal information we hold about you. Email info@lia-locksmith.com or call 615-810-7304. We may need to confirm your identity before acting, and we may keep some information where the law requires it or to finish a job you requested. You can always choose not to use the form or chat and call or text us instead.
Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
We may update this policy when our website or practices change. We will post the new version on this page and update the effective date at the top.
Questions about this policy or your information? Email info@lia-locksmith.com or call or text 615-810-7304.